Reference

How manadatoto Handles Your Personal Data

Your account data, wallet details, and activity on manadatoto are handled with clear rules — what we collect, why we collect it, and how long we keep it.

Account data protectionDANA, OVO, GoPay wallet privacyCookie and device data clarityYour right to request changesIndonesia-eligible access only

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data we hold about your account, contact our support team directly. We handle privacy requests separately from general account queries so your case gets the right attention. Response times depend on the complexity of the request and current volume.

Live Chat Support Open the live chat from your account dashboard to submit a privacy request. Our team can pull your data record and walk you through the correction or deletion process.

Email Privacy Request Send a written request to our support email with your account ID and the specific data point you want reviewed, changed, or removed. Written requests create a clear paper trail.

Account Settings Path Some data — like your linked e-wallet number for DANA, OVO, or GoPay — can be updated directly inside your account settings without contacting support first.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Data security on manadatoto runs through four concrete practices: encrypted storage, controlled access, defined retention windows, and a clear path for you to act on your own data. Each one is applied consistently across account types, whether you deposit via DANA, OVO, or GoPay.

Encrypted Storage

Account credentials and payment references are stored using encryption at rest. Only systems with a verified operational need can access those fields — not general staff queries.

Cookie Controls

We use session cookies to keep your login active and analytics cookies to track page performance. You can adjust cookie preferences through your browser settings at any time.

Data Retention Windows

Transaction data is retained for the period required to reconcile accounts and meet any applicable regulatory obligation. After that window closes, the data is deleted or anonymised.

Your Right to Act

You can request a copy of your data, ask us to correct an error, or request deletion of non-essential records. Submit that request via live chat or the support email listed on this page.

What Data We Collect and Why

manadatoto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, contact information, and the wallet identifiers tied to DANA, OVO, or GoPay that you use to move funds. We also log session data: device type, IP address, and the pages you move through.

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This is standard for any account-based platform and lets us verify identity, process transactions, and keep your wallet connections secure. Payment data linked to local e-wallets is stored only as long as needed to process and reconcile a transaction — we do not retain full wallet
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credentials beyond that window. We use session cookies to keep your login stable across pages, and analytics data to understand how the account flow performs so we can fix friction points. We do not sell personal data to third parties. Where we share data with payment
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processors handling DANA, OVO, or GoPay transfers, that sharing is limited to what the processor needs to complete the transaction. Availability of this service depends on local law and eligible regions in Indonesia. If you are in Makassar or anywhere else in Indonesia and your access
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eligibility changes under local regulation, we will follow those rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on manadatoto

These are the questions our account holders ask most often about how their data is handled. Each answer reflects our actual practice — not a generic policy template.

We collect your name, contact details, and the wallet identifiers you link — such as your DANA or OVO number. We also log device and session data each time you access your account.

Payment references are kept only long enough to reconcile the transaction. We do not store full e-wallet credentials beyond that window, and we do not share payment data except with the processor completing the transfer.

Yes. Submit a request through live chat or by email with your account ID. We will compile the relevant data record and send it to the contact address on file for your account.

Contact support via live chat or email and specify which data you want removed. Some records tied to transaction history may need to be retained for a defined period before full deletion is possible.

We use session cookies to keep your login stable and analytics cookies to track performance. You can turn off non-essential cookies through your browser settings without affecting core account access.

Reach our support team through live chat from your account dashboard or by email. Privacy requests are handled separately from general support so your case is reviewed by the right person.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountmanadatoto Login InfoManadatoto Glossary

How manadatoto Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage Your Account Data

Encrypted Storage

Cookie Controls

Data Retention Windows

Your Right to Act

Common Questions About Your Privacy on manadatoto

01 What personal data does manadatoto collect when I open an account?

02 Is my DANA, OVO, or GoPay payment data stored after a transaction?

03 Can I request a copy of the data manadatoto holds about me?

04 How do I ask manadatoto to delete my account data?

05 Does manadatoto use cookies, and can I turn them off?

06 Who can I contact if I think my data has been handled incorrectly?

Privacy Policy

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