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Read These Terms Before You Start

Every account on manadatoto is opened under these terms. They set out what we expect from you, what you can expect from us, and how your DANA, OVO, or GoPay transactions are handled within the platform.

Account conduct rulesDANA, OVO, GoPay payment termsWithdrawal and verification conditionsAccount suspension conditionsJurisdiction eligibility
manadatoto Read These Terms Before You Start
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a transaction or account action was handled incorrectly under them, reach out before taking further steps. Our support team can pull your account record, check the transaction in question, and explain which clause applies. Players in Makassar and across Indonesia can use any of the three channels below.

Live Chat Start a live chat session from your account dashboard. Our team can walk through a specific clause or review a flagged transaction with you in real time.
Email Support Send a detailed message when you need a written record of our response. Include your account ID and the specific term or transaction you are querying.
Account Help Centre The Help Centre inside your account holds clause summaries, payment-specific FAQs for DANA, OVO, and GoPay, and step-by-step account verification guides.
HOW WE ENFORCE THESE RULES

How manadatoto Handles Policy Fairly

We apply these terms consistently. Account reviews follow a documented process: if we flag an account for a terms breach, we notify you by the contact method on file before any action is taken. You have a window to respond and provide context. Here is how we handle the four areas that matter most to account holders.

Account Security and Access Your account credentials are yours alone. If we detect login activity that does not match your usual device or location, we hold the session and send a verification prompt before access resumes.
Transaction Records and Retention We retain records of every DANA, OVO, and GoPay deposit and withdrawal on your account. You can request a transaction history at any time through the account dashboard or via support.
Cookies and Session Data We use session cookies to keep your account logged in and functional across pages. No cookie data is sold to third parties. You can manage cookie preferences through your browser settings.
Requesting a Terms Change Review If you dispute how a term was applied to your account, submit a written request through email support with your account ID. We respond with the relevant clause and our reasoning within a documented timeframe.

Common Questions About Our Terms

These are the questions we hear most often when account holders read through the terms for the first time. Each answer points to the specific part of the agreement that is most relevant.

They apply from the moment your account is created. Using the platform — including making a DANA or OVO deposit — confirms that you have read and accepted them.

We post changes here before they take effect. Continued account use after the update date is treated as acceptance. We do not make changes retroactively to past transactions.

We contact you first via the email on your account. Depending on the breach, the outcome ranges from a warning to a temporary hold or permanent account closure under our documented review process.

Yes. All GoPay, DANA, and OVO transactions in both directions are covered. For withdrawals, identity verification under these terms must be completed before funds are released.

Request it through live chat or email support with your account ID. We can provide a dated record of all deposit and withdrawal activity linked to your account wallet.

Access and eligibility depend on local law. Where Indonesian consumer law sets a higher standard than our terms on any point, local law applies. We do not override it.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.